Privacy Policy

The following Privacy Policy ("Policy") is intended to describe to you how Dreamlink Inc and its affiliates ("Dreamlink" "we," "our" or "us") collect, use, maintain and share information in connection with your use of our website, services, and applications (collectively, the "Services"). It also describes the choices available to you regarding the use of, your access to, and otherwise take control of your personal data that we process. This Privacy Policy (the "Privacy Policy") does not apply to information you, as a customer, may process when using our Services. Dreamlink cares about your privacy and is committed to developing long lasting relationships that are built on trust and would never intentionally violate that trust. For this reason, we collect and use personal data only as it might be needed for us to deliver to you our products and services. We may collect and receive information about users of our Services ("users," "you," or "your") from various sources, including: information you provide through your user account on the Services (your "Account") if you sign up for the Services; your use of the Services; your Support Tickets, Live Chat or other support communication channels; from third-party websites, services, and partners. Your personal data includes information such as Name Address , Telephone number , Email address . Other data collected that could directly or indirectly identify you. We recommend that you read this Privacy Policy in full to ensure you are fully informed. The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If at any time you have questions about our practices or any of your rights described below, you may reach our Data Protection Officer ("DPO") and our dedicated team that supports this office by contacting here.

We use Personal Data to conduct business, provide information and support for products and services, better understand your needs and interests, refine and develop our business, improve services, personalize communications and ensure a quality experience for users of the Website and Services. For example, we may use your information to: provide, operate, and maintain our Services; measure, analyze and improve our products and services, the effectiveness of our Website (and related websites)s, and our advertising and marketing; understand and analyze how you use our Services and what products and services are most relevant to you; develop new products, services, features, and functionality; communicate, interact and build our relationship with you with you, either directly or through one of our partners, including for customer service; help identify and communicate offers of products, programs and services that may be of interest to you. Dreamlink may also contact you to highlight the changes Dreamlink makes in response to your feedback.; process your transactions; detect and prevent fraud and abuse of our Services and systems; and for compliance purposes, including enforcing our Terms of Service , or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency. We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal data for any purpose other than as they have been specifically contracted for (or without your consent). Dreamlink uses Google web analytics services to improve the usability and design of our customer experience. These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (ex: Google for Google Analytics). Google provides some additional privacy options regarding its Analytics cookies at http://www.google.com/policies/privacy/partners/. We may also share information to (i) satisfy any applicable law, regulation, legal process, or governmental request; (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to your requests; or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other organizations for fraud protection and spam/malware prevention.

Dreamlink is committed to protecting your information. To do so, we employ a variety of security technologies and measures designed to protect information from unauthorized disclosure, misuse, alteration or loss. The measures we use, including and not limited to: physical, electronic and managerial procedures to safeguard and secure the information we collect online, are designed to provide a level of security appropriate to the risk of processing your personal information. However, please bear in mind that the Internet cannot be guaranteed to be fully secure.

You may access other third-party services through the Services, for example by clicking on links to those third-party services from within the Services. We are not responsible for the privacy policies and/or practices of these third-party services, and we encourage you to carefully review their privacy policies.

We retain personal information we collect from you where we have an ongoing legitimate legal or business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements). These might include retention periods: mandated by law, contract or similar obligations applicable to our business operations; for preserving, resolving, defending or enforcing our legal/contractual rights; or needed to maintain adequate and accurate business and financial records. In order for us to fulfil our terms of service, Dreamlink will retain personal data for at least 30 days after service cancellation request. Clients have the right to execute their Right To Be Forgotten by contacting us here. Upon receiving such request, personal data will be removed except such required to comply with applicable legal, tax, or accounting requirements.

To easily access, view, update your personal data (where available), or to update your subscription preferences, please sign into your Client area. If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.

If you are a resident of the EEA, you have the following data protection rights:
a right of access to a copy of the information comprised in their personal data; Dreamlink clients can access and edit their profile personal information via their  Client area.  
A right to prevent processing for direct marketing; You can withdraw your consent from having your personal data used for marketing purposes by sending an email request  here .

You have the right to withdraw your consent for these Privacy policies in any time by opening a ticket via your client area. In case you withdraw your consent from these points we will not be able to continue providing any type of service and you have the right to discontinue your service or/and proceed with your Right To Be Forgotten.
Upon executing your Right to be Forgotten you understand and agree that:
- your client area and personal details will be permanently removed
- your hosting accounts and services will be cancelled and terminated
- all your files, databases, email accounts and any other type of data hosted on your hosting account will be permanently removed
- your invoices and billing data will be no longer accessible
- your payment and credit card information will be permanently deleted
- your support tickets and any information included in them will be permanently removed

Our Services are available for purchase only for those over the age of 13. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 13. Dreamlink does not intentionally collect information from children under the age of 13, and children under 13 are prohibited from using our Services. If Dreamlink becomes aware that personal information from a child under the age of 13 has been collected, Dreamlink will use all reasonable efforts to delete such information from its database. If you know of or have reason to believe anyone under the age of 13 has provided us with any personal data, please contact us.

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our terms of service page. We encourage you to periodically review this page for the latest information on our privacy practices.