I need a website. Where do I start? 

2 easy steps ...

a) Secure/Register a domain name

A domain name is the address for your website (such as google.com). It's how your website will be found by your visitors. Once you register a domain name, it can only be used by you (domain name administrator) during the period for which you reserve it (usually a year or more). Domain name registration does not create a website accounts for you (!).
For that, you need a web host (such as dreamlink.Net).

Every website you visit is actually just some files on a computer somewhere. Those computers are usually named "servers" because they serve web pages to internet visitors. Serving web pages is commonly known as web hosting.
Your domain name must be pointed to your web host using a DNS service.
 

Ok , how to point your domain name to your preferred Web Host ?

If you want register your domain through us , you do not need to make other changes. We'll automatically apply correct DNS to your domain name and your domain name will start to work with your hosting account in 24 hours or less . If you want register your domain through us simply order now an hosting account and enter your preferred domain name. If your new domain name is not available you'll be invited to enter/search another domain name. 

If you have already registered your domain through any other Domain Name Registrar (like Networksolutions.com ) order a new hosting account now and enter your existing Domain Name ,it's easy.

b) Create, upload and edit your Website !

Ok, if your domain name is pointing our nameservers you can start to use your hosting account . Create a website on your computer and then upload it to your Hosting account using an FTP client or the cPanel File Manager . 

What is a domain name ?
A domain name is the address for your website (such as google.com ). It's how your website will be found by your visitors. Once you register a domain name, it can only be used by you (domain name administrator) during the period for which you reserve it (usually a year or more). Domain name registration does not create a website accounts for you ! For that, you need a web host (such as dreamlink.Net).  Every website you visit is actually just some files on a computer somewhere. We call those computers "servers" because they serve web pages to visitors. Serving web pages is commonly known as web hosting. Your domain name must be pointed to your web host using a DNS service.

Do you do regular backups of my account ?
Yes, we perform nightly backups on all accounts, but don't count on our backups alone . Your website is important, and you are the one ultimately responsible for ensuring that your data is backed up . We make every effort to back up all account data on a nightly basis, but we don't guarantee that our backups will be complete, up to date or even available at all. We are not responsible in the event that some or all of your account data and settings are lost (please see our service agreement for more information).  You should always keep an up to date copy of your website on your local computer. That way you will always have a copy of your site on hand in the event of data loss. You can do that using the control panel.
 

Will you install custom Perl modules ?
Yes. Our technical support team will install almost any Perl module upon request. Simply contact customer service with your request.

Will you install my programs and scripts for me?
No. Our hosting accounts come with an autoinstaller that allows you to install several scripts with the click of a button (phpbb forum , blog , chat , web counters, and much other). If, however, you need to install scripts that are not available on our control panel , we can not assist you.

What platform or operating system (OS) do you use?
Our servers run Apache Web server over Cloudlinux 64bit.

Do you have a money back guarantee ?
Yes, we provide a 30 day money back guarantee, which covers our web hosting service.(Domain name and dedicated servers are not covered.) .Please read here for details .

I have my own SSL certificate ; can Dreamlink install it for me ?
Sure, we allow you to use your own SSL certificate if you'd like. You should upgrade your account with a dedicated ip address .
There is a no fee to install your custom SSL certificate. Please open a ticket support if you need more information. 

What if I need more space and bandwidth ?
Please open a ticket support using your customer area.

My website gets a lot of traffic ;  will this be a problem ? 
This usually depends on the nature of your website. While relatively straightforward sites (think basic html/xhtml content, most shopping sites, webpages, blogs, etc.) can receive tens of thousands of hits at any given time and work perfectly fine, problems can arise with more complex sites; sites with lots of images, scripts or interactivity with visitors. Tens of thousands of users each accessing a database at the same time can cause quite a strain on a server and might be too much for a shared web hosting environment.

The thing to remember is that the term "shared hosting" (which is another term for standard web hosting) means that your site will share a server with other users. This allows for plenty of usage while keeping prices low, but certain sites may not be appropriate for such an environment. If you are unsure whether your high volume website will work with our shared plans, please feel free to contact our sales department, and we will be happy to assist you in determining the best solution for your needs.  We also offer maanged dedicated servers and semidedicated upon request (please contact our sales dept.), aimed at sites requiring additional server resources.

I'm confused or having trouble with the ordering process. Who should I contact for assistance ?
If you're having trouble ordering, you can contact our sales department here . We're glad you decided to join the growing Dreamlink community, and we look forward to providing you with outstanding web hosting service .

How long has dreamlink been in business?
Dreamlink was formed officially in early 1998 . Over the years we've built up quite a reputation for our dedication to our customers and our hosting features.

Do you allow adult content ?
We allow legal adult content . Please read our acceptable usage policy for more info.

Do you host/accept Domain Names that have not been registered by Dreamlink?
Yes. We welcome clients whether they are registering a new domain or transferring an existing domain from elsewhere. As long as you own your domain, you can transfer it to Dreamlink.Net. We accept international/foreign domain names (.uk,.br,.cn,.au.. and so on) .

Can I transfer my domain name ?
We welcome clients whether they are registering a new domain or transferring an existing domain from elsewhere. As long as you own your domain, you can transfer it to Dreamlink.Net. To use your existing Domain Name with Dreamlink.Net, your domain name must be "transferred" to our servers. This is simply having the nameserver (DNS) information for your Domain Name updated to point to our servers (DNS). This change is made with the entity that registered your domain name, your Domain Name Registrar.

Do you accept International Domain Names ?
YES . As long as you own your domain, you can transfer it to Dreamlink.Net.
To use your existing International Domain Name with Dreamlink.Net, your domain name must be "transferred" to our servers. This is simply having the nameserver (DNS) information for your Domain Name updated to point to our servers. This change is made with the entity that registered your domain name, your Domain Name Registrar.

Do you offer dial-up access to the Internet?
No, you will need to contact your local Internet Service Provider (ISP) for local dial-up access to the Internet.

Can I pay for my server using my PayPal account or via bank wire ?
We accept Paypal and Wire Transfers. If you want pay using Wire Transfer please contact our Sales Dept.

Do you offer 24 hour technical support?
Yes. Our experienced support team is available H24/7 to help you with any problems that may arise with your hosting account.  Most of support issues reported via Ticket support is resolved and responded within an hour. How do we know if our customers like our service? Over 40% of our new orders are either referrals or repeat orders from existing customers.

Which are your bandwidth providers and connections?
Dreamlink's servers are connected to an extremely powerful and fully redundant network (no single point of failure). Our network has over 20 GB/s of available bandwidth from Tier 1 transit providers.

How much will I be billed upon signup?
Upon signup, you will be charged for your first contract period. Our order form will calculate the amount of your first invoice before you submit your order, so that you can make sure you know exactly what you will be charged.

Do you offer a shopping cart?
Yes . Click here for details.


Can I securely accept credit card information through my web site?
You have free access to our shared SSL (secure socket layer). This allows users of your site to submit credit card information with confidence, knowing that it is being transmitted safely and securely through the Internet. We can also install SSL certificate for free .


Do you support third-level domains or subdomains?
Yes , we support subdomains such as "name.yourdomain.com". To make a subdomain login to your control panel and click on "Subdomains." There you will see a place to manage and add subdomains.

What is the Control Panel?
We offer a remarkable web program to manage all the features associated with your hosting account. You can manage your email, cgi scripts, databases, mailing list, and much more with a simply web interface. You can find all the information about our Control panel here.

What kind of technical support do you not provide?
We do not provide any technical support relating to HTML syntax, Java programming, JavaScripting, any 3rd party software, CGI/php programming, or CGI/php scripts, or any other non-hosting related aspect.

What methods of payment do you accept?
Dreamlink.Net accepts all Visa , Master and Discover credit cards . We accept paypal and wire transfers too.


Will Server-Side Includes (SSI) be activated on my server?
Yes. 

How long does it take to get my account set up?
We guarantee that all our Hosting plans will be online within 6 hours. More complex  configurations will be up and running within 12 hours.  If your order wasn't setup within 6 hours, it has likely been flagged for further review and verification by a customer service representative. You do not need to take any further action. Our staff continuously checks the order queue for orders requiring verification and will contact you via email or phone if additional information is required to process your order.
Orders are manually reviewed during business hours . If for some reason you have not heard from our customer service department after a full business day, please let us know.

Do you support telnet/ssh?
Due to security reason we don't allow ssh/telnet on our hosting accounts.

Where can I find your SLA ?
You can find our Terms of Service here. And our Acceptable Usage Policy here.

Do you allow SPAM ?
Dreamlink Web Hosting takes a zero tolerance approach to the sending of Unsolicited Commercial E-mail (UCE) or SPAM over our network. Very simply, this means that customers of Dreamlink Web Hosting may not use or permit others to use our network to transact in UCE. Customers of Dreamlink Web Hosting may not host, or permit hosting of, sites or information that is advertised by UCE from other networks. Violations of this policy carry severe penalties, including termination of service.

Will you send me spam ? Do you have a privacy policy ?
No. We spend countless hours combating spam. It doesn't make much sense for us to turn around and send unsolicited mail ourselves. Our privacy policy can be found here.

Can I password protect directories ?
Yes you can password protect directories within your Control Panel.
 

     If you have any question please contact us .