|
We're here to help you 24 hours a day, 7 days a week !
Our technicians are constantly proactively
monitoring and tweaking our servers to prevent any problems from
arising, however it is important to know that there is someone there to
help you if something does go awry.
At Dreamlink Hosting you can count on us to be there in your hour of
need; we support our customers via 24/7 support ticket, live chat so you
can rest assured that we will resolve your problem quickly, efficiently
and with the friendliness we’re famous for ! Customers also have our
documentation and knowledgebase sections at their disposal - you may
well find that your question has already been answered.
|
Note: Hosting Customers please login to the
Client Area and click “Submit Ticket” to contact
us. If you didn't receive login details for your
Client Area please send and email here
info@dreamlink.net
|
|
Sales Dept.
|
- All pre & post-sale service requests
- Questions regarding any of our services
- Existing clients who would like to add
or modify services
|
|
Technical Support |
-
Contact Dreamlink support ,
update your contact information, change
nameservers, view your payment history, pay
outstanding invoices, upgrade / downgrade
your account , open and read ticket
supports, read news , knowledge base,
downloads and more.
If you didn't
receive login details for your Client Area
please send and email here
info@dreamlink.net
- Non-Hosting clients wishing to contact
us
|
|
Domain names |
- Non-Hosting clients clients wishing to renew a domain name
registered with opensrs or onlinenic .
Hosting clients can renew domain names
here .
- Clients wishing to obtain an information
about a domain name
- Manage a Domain name registered with
Onlinenic »
here
- Manage a Domain name registered with
OpenSRS »
here
- Manage a Domain name registered with
Network Solutions »
here
|
|
Billing Dept. |
- Questions regarding an invoice or charge
- Current clients wishing to terminate an
account
- Account cancellation
- Current clients wishing to update their
credit card
|
|
Abuse group |
- Non-clients wishing to make UBE/UCE/Spam
reports
- Non-clients wishing to report DMCA &
other international violations of law
|
|
